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Apple Certified Support Professional macOS 11.

Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services,…

Intermediate
Single courseR1,995.00

or R798.00 deposit + 3 × R399.00 monthly

Skills Labs7h 22m

Course overview.

Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services, perform basic troubleshooting, and support multiple users with essential macOS capabilities. Candidates for this course may be in a role of help desk professional, technical coordinator, or power user who supports macOS users, manages networks, or provides technical support for the Mac.

Four key topics

macOS installation and configurationUser accounts and permissionsApplications, storage and networkingTroubleshooting and support

Course lesson outline

42 lessons
Installation and Configuration6 lessons
  1. Overview
  2. Installation Requirements
  3. Building Installation Media
  4. Installing macOS
  5. Initial System Configuration
  6. Configuring Printers
User Accounts5 lessons
  1. Local User Accounts
  2. iCloud Accounts
  3. Special User Accounts
  4. User Account Security
  5. Screen Time
Data Management11 lessons
  1. Storage Hardware
  2. File Systems
  3. File System Maintenance
  4. FileVault Disk Encryption
  5. Archives and Disk Images
  6. Default File Permissions
  7. Customizing Permissions
  8. Special File Permissions
  9. Aliases and Links
  10. Hidden Files
  11. Understanding File Domains
Networking6 lessons
  1. Network Types and Addressing
  2. Configuring Ethernet Adapters
  3. Configuring WiFi Adapters
  4. Network Locations
  5. File and Folder Sharing
  6. Apple Remote Desktop
Applications and Processes6 lessons
  1. Using the macOS App Store
  2. Application Security
  3. Application Preferences
  4. Quick Look
  5. Auto Save
  6. Voice Control and Siri
Troubleshooting and Support8 lessons
  1. Troubleshooting Applications
  2. Troubleshooting Peripherals
  3. Updating macOS
  4. The macOS Boot Process
  5. Introduction to macOS Recovery
  6. Backing Up with Time Machine
  7. Restoring Files from Time Machine
  8. Restoring macOS from Time Machine

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